Terms of service

WEBSITE TERMS & CONDITIONS PRIVACY POLICY COOKIE POLICY Last Modified: 02/21/2025 1. INTRODUCTION TO TERMS OF USE These Terms and Conditions of Use (“Terms of Use”) govern your use of the Veritas Custom Guitars website veritasguitars.com (the “Website”) and any associated mobile applications (the “App”) (collectively, the “Sites”). BY USING OUR WEBSITE OR DOWNLOADING OUR APP, YOU CONFIRM THAT YOU ACCEPT THESE TERMS OF USE AND AGREE TO COMPLY WITH THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR WEBSITE OR APP. 2. WHO WE ARE AND HOW TO CONTACT US The Sites are operated by Veritas Custom Guitars (“Veritas,” “we,” “us,” or “our”). We are registered as a U.S.-based S Corporation specializing in custom guitar manufacturing and sales. You can contact us at: Email: info@veritasguitars.com Phone: (931) 325-5322 Address: 104 S Main Street, Mount Pleasant, TN 38474 Our Privacy Policy also applies to your use of the Sites. We may update these Terms of Use from time to time, and you should check regularly for changes. 3. USE OF OUR SITES Our Sites are provided free of charge. We do not guarantee that the Sites will always be available or uninterrupted. We may suspend or withdraw access to any part of the Sites for business, operational, or security reasons. You are responsible for ensuring that anyone accessing our Sites through your internet connection is aware of these Terms of Use and complies with them. The content on our Sites is for general informational purposes only. You must obtain professional advice before taking any action based on the content. We make reasonable efforts to keep the information on our Sites updated, but we do not guarantee that it is complete, accurate, or error-free. 4. LICENSE RESTRICTIONS You agree not to: Rent, lease, sub-license, sell, or distribute the Sites or App. Copy, modify, or reverse-engineer the Sites or App. Use the Sites for any illegal or unauthorized purpose. Attempt to gain unauthorized access to our systems or data. If you violate these restrictions, your right to use our Sites will be terminated immediately. 5. ACCOUNT SECURITY If you create an account, you must keep your username and password confidential. We may disable accounts if we believe they have been compromised or misused. If you suspect unauthorized access to your account, contact us immediately at info@veritasguitars.com. 6. HOW YOU MAY USE OUR CONTENT We own or license all intellectual property rights in the Sites, including text, graphics, images, and videos. You may: View, copy, and print content for personal use only. Share content on social media, provided you credit Veritas Custom Guitars. You may not: Modify or alter any content. Use any content for commercial purposes without written permission. Copy or reproduce any photos, videos, or graphics separately from their accompanying text. If you violate these terms, we may require you to destroy any copied materials. 7. THIRD-PARTY LINKS Our Sites may contain links to third-party websites. These links are for your convenience only, and we do not endorse or take responsibility for the content of any third-party websites. If you link to our Website, you must: Do so in a fair and legal manner. Not imply any association or endorsement without our consent. Not frame our Website within another site. We reserve the right to withdraw linking permissions at any time. 8. USER-GENERATED CONTENT If you upload or submit any content (e.g., comments, reviews, photos) to our Sites, you agree that: The content is accurate and lawfully submitted. It does not infringe on anyone’s intellectual property rights. It does not contain offensive, illegal, or misleading material. By submitting content, you grant Veritas a non-exclusive, royalty-free license to use, distribute, and share your content. We may remove any content at our discretion if we believe it violates these Terms. 9. SAFE PRODUCT USE Our products are high-quality musical instruments. To ensure proper use: Always follow our setup and maintenance guidelines. Never modify or alter your guitar in a way that could cause harm or damage. Contact our support team for product assistance. Veritas Custom Guitars is not responsible for damages caused by improper use, modification, or unauthorized repairs. 10. LIMITATION OF LIABILITY We do not exclude liability for death or injury caused by our negligence. We are not responsible for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the amount paid for the product in question. We do not guarantee that the Sites will be free from bugs or viruses. If defective digital content from our Sites damages your device, we may offer repair or compensation, but only if you followed our advice on updates and security. 11. GOVERNING LAW AND DISPUTE RESOLUTION These Terms are governed by the laws of the State of Tennessee. Any disputes will be resolved through: Negotiation first – We encourage you to contact us to resolve disputes informally. Binding arbitration in Tennessee, unless prohibited by law. 12. TERMINATION OF USE If you violate these Terms: Your right to use the Sites will end immediately. You must delete or remove any App-related content from your devices. We may restrict or block your access to the Sites permanently. 13. SECURITY MEASURES We do not guarantee that our Sites are free from viruses or security threats. You are responsible for using antivirus software and keeping your systems secure. Hacking, unauthorized access, or denial-of-service attacks are strictly prohibited and will be reported to authorities. Need Help? If you have any questions, contact us at info@veritasguitars.com.